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Launch some Non-Emergency Medical Transportation Business

Categories : Business

By so you must be familiar with the many compelling explanations why a non-emergency medical transportation business offers entrepreneurs this type of great business model. With the growth in the medical care industry and the explosion of baby boomer retirees, this market is big and set to get even bigger still.

In this informative article we look at just how to begin a non-emergency medical transportation (NEMT) business. Understand a number of the steps which can be involved and a number of the areas of this business that you will have to consider.

Franchise or Independent Operator?

Nowadays there are several players offering non-emergency medical transportation franchises. Entrepreneurs benefit with the franchise model as they are able to operate under an established brand and get advice and training¬†RouteGenie¬†to begin with and run a business. However, with the franchise fees that must definitely be paid initially and on a continuing basis, the upside possibility of profit is reduced. In the event that you research your options, you will find that business is not that difficult and it’s possible to set up and thrive independently.

Choosing the Right Area

Give some considered to the demographics of the region where you stand establishing your business. Search for statistics that prove that there are certainly a good number of elderly, disabled or Medicaid citizens living nearby. Compile a listing of hospitals, dialysis centers, retirement homes, assisted living centers and other relevant operations. You might even make initial connection with several of those organizations and find out concerning the transportation solutions that they currently have in place.

Research the Competition

Identify most of the major competitors that you will have in your area and evaluate them in terms of their strengths and weaknesses. You might decide to incorporate parts of these enterprize model into your own personal business and reject other parts. Learn as much as you can about them by reading their websites and calling their offices to ask questions. You can even spend some time following around some of these vans to be able to know the way they work and to learn exactly who their customers are.

Getting Started – Licenses and Permits

Regulations and requirements for medical transportation businesses vary from state to convey so you need to make enquiries at the area level to learn what your obligations are.

When you are available of transporting paying customers from place to another you will be needing some sort of permit, just like a taxi driver does. Your application for this type of license will undoubtedly be handled by transportation authorities at their state or local level. Due to the nature of this work, some states may also require businesses in this industry to be registered with local health authorities.

There are often other paperwork that requires to be achieved such as for example registering your business name, getting a small business license (possibly more if you serve multiple counties) and zoning considerations if you run a property business.

Vehicles and Equipment

It is common for medical transportation services to purchase regular vans, either new or used, and then keep these things fitted out to accommodate special needs clients. Business owners typically start out with one vehicle and gradually add for their fleet as their business grows.

The best vans for an ambulette have a high raised roof and doorways. Access is normally privately of the automobile but may also be at the rear.

Some operators still use manual lifts to simply help them get wheelchair passengers into and out of these vans. However, you should be able to provide a faster, more professional service if you have a contemporary hydraulic lift installed.

Once within the van, wheelchairs could be fastened to various securing devices in order that they don’t maneuver around during transit. Vehicles also require customized seatbelts for wheelchair bound passengers. You can even improve the quality of your service if you have some comforts like TV and air conditioning.

A significant sized van that is properly kitted out should be able to transport four wheelchair bound passengers at a time as well as have extra seats available for caregivers. Depending on your clients, you may also need a space in your van that allows you to suit in a traveler that is confined to a stretcher.

Insurance Policies

To protect yourself from unforeseen events you should purchase a variety of insurance policies. A broad liability insurance plan will ensure that you will be covered in situations where your customers are injured or suffer losses while they’re in your care. You may also need regular automotive insurance to protect yourself in cases when your vehicles are damaged, stolen or associated with traffic accidents.

Payment Options

Decide how you want to collect payment for your services. You might have to invoice medical institutions on a regular basis or you may need to process charge card payments for individual clients. In the event that you service large clients like Medicaid then it might be as simple as getting a register the mail each month. Talk for some prospective clients and look at what their needs are. Uncover what payment options your competitors are offering.

Service Hours

Give some considered to your operating hours. The best ambulette services on the market usually offer weekday service from morning hours to late at night with decent hours on Saturdays too. As a sole operator you will undoubtedly be limited in the hours that you could take on. As you expand into a multi-driver operation you will be able to provide more flexible scheduling to clients.

Staffing Requirements

In the event that you start out doing all of the driving while also managing your business you will quickly get burnt out. To be able to grow you need to step back and hire some drivers so you can transfer to a strictly management and marketing orientated role.

Staff needs to have a drivers license that enables them to take passengers and they are often at the mercy of certain standards or requirements at the area level. No real matter what you need to be sure that your staff are trained on the best way to do the practical side of the job. They need to find out how to aid passengers and their caregivers because they be in and out of vehicles. They should also be instructed to smile and make pleasant conversation if the opportunity arises in order that they help your brand to gain a confident reputation.


There are many various ways to promote a non-emergency medical transportation business. For a few ideas on markets that you could target read our article on Medical Transportation Business Opportunities.

Initially you will have to head out and meet prospective clients and possibly even bid to test and win contracts. However, if your team are performing a good job you then will find that eventually business can come directly to you through recommendations and referrals.

You can of course boost your chances of having calls from private paying clients should you a little advertising. An internet site that pops up in the search results when people seek out ambulette services in your area can really help. A tiny Yellow Pages listing may also almost certainly be worth the cost. You can virtually try any method that other local service businesses are using to promote themselves. Vehicle advertising is perfect for exposure and flyers, postcards or door hangers may are well.

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